Publications
When not designing, I also enjoy speaking about design through presentations, interviews, panel discussions, and sharing work at conferences. Design conferences are a great place to not only learn from others, but to share your findings, research, and learnings with the community. At Oracle the design work I drove also led to design patents being granted and published which we were then able to talk about and share our research with the community.
Speaking & conferences
Selected interviews, speaking engagements, panel discussions, and conference presentations.
Interview: Enterprise UX design & design eductation
Sep 14, 2020
In this interview I talk with Alexa (Hirasimchuk) Stahl, Senior Product Designer at Zendesk, where we discuss designing for enterprise software, what it takes to transition into UX Design, what it's like being a UX Design mentor at Designlab (for ~9 years now!), and expectations for students.
Talk: Impacts of big data on designing & developing software
January 25, 2017
I was invited to join in giving a talk alongside distinguished speakers in data science as part of a meetup hosted by Dataconomy, a Berlin-based tech news portal. My talk was "Teaching AI Emotions" where I shared details on how at 6sense I drove designs to communicate and evoke trust in our users with our AI/ML based insights.
Interview: Interviewed for ZERO1 digital arts festival
October 12, 2012
As part of the Zero1 digital arts festival, I was interviewed as part of a promotional video for the festival where my interactive artwork "Silicon Valley Karaoke" was featured. The interactive art piece combines physical and digitial design to envision a futuristic karaoke experience. The base karaoke experience was married with selecting songs on a mobile device and then the song's lyrics and related youtube content projected for all to enjoy.
Talk & group discussion: Integrating user experience into free/libre open source software
ACM CHI: Human Factors in Computing Systems (April 2009)
In 2009, the UX design processes was generally well established in development process of business and consumer software, but usability still appeared to be largely an afterthought for Free/Libre/Open Source Software (FLOSS). Allen Gunn, a longtime FLOSS supporter through his organization Aspiration and I led a Special Interest Group (SIG) at CHI 2009 conference to both encourage participation in FLOSS from the UX community and to identify solutions for better integration of UX into the FLOSS development process. This was in part a continuation of our work together putting on "usability sprints" where we would match UX design & research professionals with FLOSS companies, such as Mozilla, Chanlder, and WiserEarth.
Panel discussion: What can user experience learn from food design?
ACM CHI: Human Factors in Computing Systems (April 2009)
I participated in a unique panel for a typically academic-style conference that brought together two James Beard Award-winning Chefs, a user experience practitioner (lucky me!), and a world-renowned HCI academic. Together, the panel compared and contrasted concepts from food design and user experience including the challenges of meeting demanding end-user needs, and best practices from food design that one could potentially apply to the design of everyday things. This was a fun one and it shows that design thinking methodologies are employed by many diverse fields with the goal of empowering - and satisfying - users.
View details (including video)
Designing design patterns for a specific enterprise use case
UPA Conference (2008)
At the UPA (Now UXPA) 2008 annual conference, my manager Arin Bhowmick (Now Chief Design Officer at SAP) and I presented our lessons learned and best practices in implementing design patterns for the Oracle Applications Setup Manager product. This product provided a centralized repository by which all Oracle Fusion Applications were installed, setup, and configured at Oracle for ease of use. The design pattern set established the standards, guidelines, and best practices for the product development team and all stakeholder teams and products leveraging Oracle Applications Setup Manager product.
Patents
During my time at Oracle, we were doing a lot of ground breaking design work on patterns that would support enterprise-scale topics including complex workflows, task dependencies, securtiy, contextual information display and navigation. We were encouraged and supported to file patents for our innovations. While I am a tremendous supporter of open source software (FLOSS/ OSS) and have contributed significant time and energy to OSS, such a commercial approach to design innovation allowed us to the unique opportunity to deep dive into design research activities which both yielded ROI for our employer and its customers and users, and once published the opportunity to share our research with the design community in publications & conferences such as ACM CHI, UXPA, and IXDA Interactions.
